Managed IT Services

Business today depends on a reliable network. Organizations of all sizes require custom cybersecurity solutions and quick response times from their IT services provider. Beyond system monitoring and help-desk, infrastructure covers comprehensive IT solutions from end-point to the server and everything in between. Based on industry best practices and our decades of experience, our approach to Managed IT Services goes beyond monitoring and break-fix support. Our methodology incorporates activities covering Onboarding, Support, Management, Stewardship, and Strategy.

Defend, protect, and secure your data.

Cloud Application Security

Security is a legitimate concern for organizations of every size. You can easily find headlines filled with stories of cyberattacks, but most of us only hear those that happens to big brands. The reality is that most hackers are targeting small and mid-sized businesses. And that can cause a lot of stress for companies that may not have the time or expertise to evaluate their risks. For example, you’re probably busy focusing on how to run your business. And becoming an expert in the field of cybersecurity is most likely not high on your to-do list.

Years ago, having an internet firewall, PC antivirus, and email filtering were enough to protect your business. But many things have changed since those simpler days.

Employees use different platforms and personal devices to access company data, which means you have more risk points to consider. Data can easily get leaked outside your organization, devices that connect to sensitive business information can be lost or stolen, and people can make mistakes.

Additionally, phishing attacks are getting more difficult to recognize, ransomware twists the power of encryption to work against you by taking critical files hostage, and social engineering attacks can take advantage of people who are just trying to be productive. All of this is to say that cyber threats and security breaches are becoming more prominent concerns.

Our Managed IT Services team provides decades of experience minimizing your security risks by leveraging best-in-class tools from strategic partners like Microsoft, Zix|AppRiver, Sophos, and Veeam.

Server Monitoring

Unexpected server outages can bring your business to a standstill. Our remote server monitoring services allow you to run full steam ahead. We’ll take care of any bumps in the road before you see them coming. 

After we onboard you to our server monitoring service and customize your alert system to your company’s unique needs, monitoring becomes automated and enables us to be proactive, not reactive. We’ll receive immediate notifications about any IT issues that arise—network bottlenecks, application performance problems, security threats—and prevent them from causing any interruptions to your day-to-day operations. 

If a server goes offline, there’s no need for frantic service calls or on-site appointment delays. Our immediate notifications cover that as well. Once alerted, we’ll open a ticket and get to work. 

Cloud Backup Solutions

Just because data resides in the cloud, the need for backup and recovery doesn’t go away. Data loss can and does happen in cloud environments.

Did you know that public cloud providers may not automatically protect your data in the cloud? In many cases, it is your responsibility to ensure complete data retention encompassing both short-term and long-term retention to fill any policy gaps. And when it comes to security, you are often responsible for ensuring your data’s protection against internal and external vulnerabilities, such as accidental deletions and ransomware.

Without a backup of your cloud data, you’ll face vulnerabilities such as limited access and control over your data, retention policy gaps and data loss dangers, regulatory exposure, and security vulnerabilities. We can help you protect your applications and data with a comprehensive solution that is cost-effective, secure, and hybrid-cloud-ready.

Email Encryption

Every organization—regardless of size or industry—relies on email to run its business. The beauty of email is that it just works, and you don’t have to think about it. Nearly everyone has it and knows how to use it, including non-technical people. So, for email encryption to be successful, it must be just as intuitive to use as standard email.

Who needs email encryption? If you work in a highly-regulated industry—e.g., healthcare, financial services, legal, insurance—you are probably (hopefully) already aware that you should have email encryption in place to meet compliance requirements. But even if you aren’t in one of those industries, you may do business with organizations with compliance regulations to adhere to, such as billing, collections, claims, payment processing, real estate, even education.

Additionally, anyone handling propriety company information or intellectual property—if you are using email to share that information externally, you need to consider email encryption.

Additional Managed IT Services

  • Cloud, On-Premises, and Hybrid Execution and Management
  • Upgrade / Migration Planning and Execution
  • SharePoint Online and Microsoft 365 (formerly Office 365) Environment Management
  • Continuity Disaster Recovery
  • Professional IT Services
  • Proactive IT Support
  • Help Desk Support
  • Email Spam Filtering
  • Break-Fix
  • Maintenance/Patching

Stay productive anywhere, all the time.

Help your company get more done faster and empower your remote workforce.