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Achieving Document Consistency and Visibility

Applied Technical Services, Inc. (ATS) is a premier provider of high-quality consulting engineering, testing, and inspection services across the globe.

Introduction

When delivering on hundreds of jobs each month, having access to operational data is paramount to success. Applied Technical Services (ATS) needed a new solution for providing business insights to their department managers, so they turned to Abel Solutions to maximize their investment in the cloud.
ATS CS - Achieving Document Consistency and Visibility

Founded in 1967, Applied Technical Services (ATS) is one of the leading testing, inspection and consulting engineering firms in North America.

Introduction

Applied Technical Services (ATS) is one of the leading testing, inspection and consulting engineering firms in North America with expertise in a variety of industries including automotive, aerospace, nuclear, and pulp and paper, to name a few.ts corporate headquarters are in Marietta, GA, with 28 satellite offices predominately in the South and Northeast. Some 700 employees support the firm’s expert services in a variety of industries including automotive, aerospace, nuclear, and pulp and paper, to name a few

The Challenge

With year-over-year growth of 15-to-20 percent and thousands of active projects, ATS’ information management approach no longer served its needs. Information storage had become fractured and inconsistent among departments, and the lack of clear, consistent process and data workflows were impeding operating efficiency. The firm also wanted to overhaul its legacy internal portal, building a home page for each department with document storage centralized within the system, and to create a customer portal, as well.

The Abel Solution

With SharePoint 2013 and Nintex products, Abel Solutions helped ATS create a more efficient, unified system to achieve document, form and data record standardization across the enterprise, including workflow automation for project, job, prospect and client records.

Conclusion

To find a better, more intuitive and automated solution, ATS IT Director Mike Murray worked with Abel Solutions to create a centralized repository, using SharePoint 2013 with Nintex Workflows and Nintex Forms, for project, job, employee, and even prospect and client information. Nintex Workflows and Nintex Forms have played a pivotal role in achieving one of the organization’s biggest successes—dozens of automated workflows, with system triggers for new workflow creation based upon predefined events. In the process, ATS has transitioned to a robust document creation, editing, and management system where workflows dramatically increase consistency of data storage and access to information.

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To learn more about how Abel Solutions worked with Applied Technical Services to enhance their operation, please download the full case study below.

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A Stressed System

As a provider of non-destructive testing across 29 locations in the United States, ATS had mountains of data and a miserable time making any use of it. ATS department managers needed data for their decision-making processes but reports had to be manually generated by ATS’ IT department.

CHALLENGE

Design and develop a secure cloud-based reporting solution providing access to multiple data sources with self-service options for client department managers and executives.

SOLUTION

Deploy Microsoft 365 solution leveraging Power BI to grant secured access to operation data while providing users with necessary features to be self-sufficient.

RESULT

Department Manager and Executives have near real-time access to operations data – that they can manipulate and massage via Power BI – to make informed decisions. Client IT can focus on IT priorities indeed of producing ad hoc reports.

Maximizing The Cloud

Leveraging ATS’ existing Microsoft 365 environment and Power BI, Abel Solutions designed a “single source” solution to satisfy all departments’ reporting requirements. Microsoft 365 cloud storage capabilities, as well as its ability to configure groups of authenticated users and manage access to data based on their membership, further cemented its usefulness as a basis for their new system. ATS also needed us to deliver flexibility in their reporting operations going forward — while their primary concern was freeing up the IT department, a major change like this presented an opportunity to improve the quality of their reporting as well as their speed.

Return on Thier Investment

Overall, Abel Solutions was able to modernize the client’s reporting processes with a little help from Power BI. This powerful data visualization tool served as a foundation upon which we built a secure and scalable solution that may one day encompass a range of metrics, including employee utilization rates, laboratory statistics, and any other variety of data applicable to their business model. ATS is now maximizing their investment in the cloud.

Download Full Case Study

To learn more about how Abel Solutions worked with Applied Technical Services to maximize their investment in the cloud, please download the full case study below.
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