QMS|share — Quality Made Simple, Powered by SharePoint
Nonconformance & Corrective Action Management Software Built Inside Microsoft 365
When a nonconformance gets logged in one system and the corrective action lives somewhere else, things fall through the cracks — repeat issues, missed verification steps, audit findings with the same root cause twice.
QMS|share fixes that by unifying Nonconformance & Corrective Action (NC/CA) in a single SharePoint-native module, running one workflow from detection through verified closure inside Microsoft 365 you already own, with a fast time to launch.
Native — No New Platform
Clause 10.2 (Nonconformity & Corrective Action)
Post-Launch Support
Years Microsoft Expertise
The Problem with Disconnected Quality Systems
Repeat Nonconformances Don’t Happen by Accident
The Same Issue Keeps Coming Back
You closed the CAPA. You verified the action. Six months later, the same nonconformance shows up in a different department. Without recurrence trending built into your NC process, patterns stay invisible until they become systemic failures — or auditor findings.
Nonconformances Filed, Never Followed Up
Your team logs quality events, but accountability evaporates once the form is submitted. No automated reminders. No escalation when due dates pass. No single owner for the corrective action from investigation through closure.
CAPA Disconnected From the Nonconformance That Triggered It
When NC tracking and CAPA management live in different systems — or worse, in spreadsheets and email — the link between the quality event and the corrective action is manual and fragile. Auditors ask to see that thread. Most teams can’t produce it.
Root Cause Analysis Done Wrong (or Not at All)
Without structured tools for 5 Whys, Fishbone diagrams, or 8D methodology, root cause analysis becomes a free-text field filled in after the fact. Corrective actions target symptoms, not causes, and the cycle repeats.
Verification That Never Happens
Corrective action effectiveness verification is the step that makes CAPA actually work — and the step most often skipped. When there’s no workflow stage forcing verification before closure, CAPAs close on paper while the underlying issue continues.
Audit Prep Requires Reconstructing the Record
When an auditor asks to see your CAPA record for NCR-047, how long does it take to gather the nonconformance form, investigation notes, corrective action assignments, verification sign-off, and closure approval? In QMS|share, it’s all linked. Without it, it’s an afternoon of searching.
If any of these sound familiar, the issue isn’t your quality team — it’s the architecture of the system they’re working in. QMS|share fixes the architecture.
How QMS|share Handles Nonconformance & Corrective Action
One Connected Workflow. From Nonconformance Detection to Verified Closure.
When a nonconformance is identified — from an internal audit finding, a production report, or a supplier issue — the NC/CA workflow takes over automatically: Review → Assign → Correction → Root Cause Analysis → Corrective Action → Effectiveness → Monitor → Approve. Each stage has a defined owner, a due date, and automated escalation. A minor nonconformance can be approved and closed right after correction; one that needs corrective action runs the full loop.
- Linked NC/CA records — investigation, corrective actions, and verification traced end to end
- Structured NC/CA workflow with automated escalation when deadlines are missed
- Built-in root cause analysis tool — 5 Whys by default, with your own methods uploaded alongside it
- Auto-generated nonconformance reports at closure — audit-ready without extra steps
- Direct integration with Audits — findings automatically open corrective action records
Why QMS|share
What Makes QMS|share Different From Standalone CAPA Software
NC and CAPA management software typically means two products, two contracts, and a manual link between them. QMS|share is built differently — nonconformance and corrective action are two linked records inside the same Microsoft 365 environment, so when a nonconformance is logged, a corrective action record is opened automatically with no manual handoff.
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Azure Active Directory
Mobile Access
Nonconformance & Corrective Action: Two Linked Records, One System
Most CAPA software requires you to manually link a corrective action to the nonconformance that triggered it. In QMS|share, a nonconformance and its corrective action are two separate, automatically linked records — when a nonconformance is logged, the corrective action workflow opens automatically with full traceability back to the originating event, no data re-entry required.
Audit Findings Automatically Trigger Corrective Actions
QMS|share’s Audits module connects directly to NC/CA. When an auditor documents a nonconformance finding during an audit, the system opens a corrective action record automatically — with full traceability back to the finding, the audit, and the clause or standard it relates to.
Recurrence Trending Built In
Closing a CAPA is not the same as solving a problem. QMS|share tracks closure data and surfaces recurrence patterns — showing quality managers when the same nonconformance category keeps appearing across departments, processes, or time periods.
SharePoint-Native — Fast Time to Launch
QMS|share runs entirely inside your existing Microsoft 365 environment. No new vendor contract, no separate SaaS platform, no data leaving your tenant. As a Microsoft Solutions Partner with 30+ years of SharePoint expertise, Abel Solutions gets organizations live fast.
The QMS|share Corrective Action Workflow
A Corrective Action Process That Closes Every Loop
Most corrective action software tracks tasks. QMS|share tracks outcomes. Every nonconformance is reviewed, assigned, and corrected. When the issue calls for corrective action, the record continues through root cause analysis, corrective action, effectiveness, and monitoring. Every record ends with formal approval and closure.
Review
Every nonconformance enters through a review gate. The quality team confirms the event and classifies its severity before the record moves to assignment.
Assign
Ownership assigned immediately. QMS|share routes the record to the appropriate team member with an automated notification confirming the assignment and response deadline. No nonconformance sits unowned.
Correction
Immediate containment documented on the record — the action taken to address the affected product, process, or material right now, before root cause work begins. Correction and corrective action stay distinct, exactly as ISO 9001 defines them.
Root Cause Analysis
Structured root cause analysis using the built-in RCA tool. 5 Whys is available by default, and teams can upload the methods their quality system requires — Ishikawa (Fishbone) diagrams, FMEA, Pareto analysis, or their own templates — documented on the record instead of a separate spreadsheet.
Corrective Action
Specific actions defined with individual owners, due dates, and completion criteria — targeting the root cause identified in the previous stage, not the symptom.
Effectiveness
Effectiveness verified before the record can advance to approval. The verifier confirms the root cause was eliminated — not just that tasks were completed. This stage creates the documented evidence auditors require.
Monitor
Implementation tracked over time against due dates. Overdue items surface in the Quality Hub dashboard and trigger automated reminders to action owners and their managers.
Approve
Configured approvers review the complete record and provide formal sign-off. Approval timestamp and user identity captured for a full audit trail; rejections return the record with a documented reason. On approval the record closes, an auto-generated nonconformance report is created for audit readiness, and closure data feeds recurrence trending analytics.
↺ Closure data feeds recurrence trending — the loop completes with data that prevents the next nonconformance.
Common Questions
Frequently Asked Questions About QMS|share Nonconformance & Corrective Action
Nonconformance management software captures, tracks, and resolves quality events — instances where a product, process, material, or service fails to meet a defined requirement. A complete system drives investigation, documents root cause, assigns and tracks corrective actions, verifies effectiveness, and maintains a complete audit trail from detection to closure. QMS|share combines nonconformance tracking and corrective action management in a single SharePoint-native module, so the nonconformance record and the corrective action record are never separated.
CAPA software — corrective and preventive action software — is used to manage the structured process of identifying the root cause of a quality problem, implementing corrective actions to address it, and verifying that those actions were effective. It is a core requirement of ISO 9001. QMS|share’s Nonconformance & Corrective Action module manages the full NC/CA workflow — Review, Assign, Correction, Root Cause Analysis, Corrective Action, Effectiveness, Monitor, and Approve — with automated notifications, a built-in root cause analysis tool, and auto-generated reports.
A nonconformance is the quality event itself — a product out of spec, a process deviation, an audit finding that identifies a gap. CAPA is the formal process used to investigate the root cause of that nonconformance and eliminate it so it doesn’t recur. QMS|share keeps them as two linked records, so the investigation, corrective actions, and verification all trace back to the original nonconformance without manual linking or data re-entry.
Yes. QMS|share includes a built-in root cause analysis tool at the Root Cause Analysis stage of the NC/CA workflow, with 5 Whys available by default. Teams that use other methods — Ishikawa (Fishbone) diagrams, FMEA, Pareto analysis, or their own templates — can upload them to the record, keeping every piece of investigation evidence with the corrective action and its audit trail.
QMS|share’s Audit Management module and NC/CA module are directly integrated. When an auditor documents a nonconformance finding during an audit, QMS|share automatically opens a corrective action record linked to that finding — with the audit reference, the finding description, and the applicable standard clause pre-populated. This eliminates manual re-entry and ensures every audit nonconformance has a tracked corrective action.
QMS|share is designed to support the corrective action requirements of ISO 9001:2015 Clause 10.2. The workflow enforces documented root cause analysis, corrective action implementation, and — critically — effectiveness verification before a corrective action can be closed. The closed corrective action record provides the documented evidence your standard requires.
Explore QMS|share
The QMS|share Platform
NC/CA doesn’t work in isolation — it works because it connects to the rest of your quality system. Explore the other QMS|share modules that integrate with nonconformance and corrective action workflows.
Audit Management
Plan, schedule, and execute audits. Findings connect directly to NC/CA — nonconformances from audits automatically open corrective action records.
Document Control
Manage the full lifecycle of controlled documents inside SharePoint. Corrective action closure can trigger document revision workflows for affected SOPs and work instructions.
Management of Change
Evaluate, approve, and document process changes. Corrective actions that require process changes route through the MOC module for formal change control.
Stop Managing Nonconformances in Spreadsheets. Stop Watching the Same Issues Recur.
See the full NC/CA workflow live inside SharePoint. Our team will answer your compliance and deployment questions in a working environment — no slides, no scripts.