Enterprise Content Management, or ECM, would be considered a “buzzword” if it weren’t such a very real, critical and problematic gap in most upper mid-market organizations’ technology and process lineups. Most business functions within an organization have a need for content capture and management. Some companies may have CM without the “E” (that is to say a line of business-specific or departmental solution for content management), but true Enterprise Content Management remains elusive.
The Association for Information and Image Management (AIIM) defines ECM as “the technologies used to capture, manage, store, preserve, and deliver content and documents related to organizational processes.”
SharePoint is ripe with potential to meet the ECM challenge. Out of the box, SharePoint has powerful document management capabilities that are core to ECM. However, in order to implement a full featured ECM solution such as accounts payable or HR records processing, a tool providing robust imaging and capture must be integrated with the SharePoint platform.
The KnowledgeLake suite of solutions brings full Enterprise Content Management capability to SharePoint.
KnowledgeLake Imaging is a installed on the SharePoint Front End Server and provides a range of capabilities including image viewing and annotation, scanning, and search.
KnowledgeLake Capture and Capture Server provide client and web based interfaces for streamlined capture and indexing of scanned documents.
KnowledgeLake Connect enables users to save and index content from any desktop application to a SharePoint document library.
KnowledgeLake Unify surfaces SharePoint content to business applications to enable users to search, reference and archive documents in SharePoint without leaving familiar business applications such as Great Plains, SAP, PeopleSoft and other line of business applications.